Frequently Asked Questions
Everything you need to know about our natural skincare solutions.
Are InaEssentials products 100% natural?
Yes, we pride ourselves on using organic and natural ingredients sourced directly from our family farms. Our products are free from synthetic fragrances, parabens, and artificial colorants.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.
Are your products tested on animals?
Absolutely not. InaEssentials is a cruelty-free brand. We never test our ingredients or finished products on animals.
How should I store my floral waters?
To maintain maximum potency and freshness, we recommend storing our natural floral waters in a cool, dark place away from direct sunlight. Some customers prefer keeping them in the fridge for a cooling effect.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.